Stephen Hughes

Recent Work Experience

JuA highly competent and versatile IT professional, accustomed to working on own
initiative in a variety of disciplines including installation and support.
Excellent communication skills with a positive and cheerful approach, even under
pressure. Possesses the ability to prioritise and work comfortably in a reactive
and proactive manner.Spotlight Sports Group - Senior Platforms Manager Oct 2022 - PresentSpotlight Sports Group - Devops Manager Jul 2022-Oct 2022BBC - Operations Team Lead Jul 2020 - Apr 2022Nova Command - Head of Live Team/Infrastructure Manager Feb 2016–Feb 2020-Responsible for managing the internal IT systems- Setup and manage a team of 8 support engineers, supporting our clients,
12 hour period during a work week in rotation- Setup help desk (freshworks) for support monitoring.- Solely look after 85 staff members in UK with office support. OSX and
Windows- AWS management of 45+ accounts, using AWS Activate partnership for
startups, from initial setup to completion of project- Liaised with AWS Activate in all stages of the startup- AWS environments include the following technologies - .NET, Java,
Wordpress, Aurora, MySQL- AWS workmail setup for startups- DNS management of 80+ URLs- G-Suite management for Nova staff including Pakistan office (total 150
staff)- Google hangouts meeting rooms- Project managed the procurement and installation of a new 1000mb/1000mb
leased line, replacing the existing ADSL connection and replaced
firewall with Pfsense HA- Installation of new internal fibre network in office- Install new Wifi environment for office using Ruckus ZoneDirector- OpenVPN setup- Facilities managementHRS - Infrastructure Manager July 2011 – Feb 2016-Responsible for managing the internal IT systems- Project managed the procurement and installation of a new 100mb leased
line, replacing the existing ADSL connection and firewalls- Managed the replacement of existing mobile phone contract, reducing
monthly costs by 30%- Successfully creating and maintaining supplier relationships enabling
cost savings of up to 40% on procurement- Implemented a confirmed list of purchasing of IT equipment, as
previously equipment was bought from various manufacturers causing
support issues- Manage centralised AV solution - Eset- Manage Acronis Snap Deploy for system for internal machine image
deployment- Upgraded existing Win2003 AD environment to Win2012 and upgraded
Exchange 2007 to Exchange 2014. Updating the Group Policy to a more
structured and secure environment- Consolidated existing physical servers into Hyper-V and ESX servers,
reducing hardware costs and simplifying up keep- Proactively research and understand new technology, which for example
has reduced the hardware costs for our remote sites by 55%-Manage AWS environment for live public facing systems -
https://goo.gl/zwh1XY-Manage 55 Windows servers hosted within the businesses AWS
infrastructure. Cost savings of 30% obtained via self-taught AWS CLI
management of the systems- Implemented telemetry system Opsview for monitoring of live systems-Global support and assistance for clients in bespoke biometric installations
for among others - Military, airports and construction. Clients including
the UN, Gatwick Airport, Gibraltar Border Force and LendleaseQualifications
-Systems Operations on AWS - 2015-Certified SonicWALL Security Administrator (CSSA) 2008

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